How you do the little things

How you do the little things everyday is important. Why is explained by former RAF Tornado F3 fighter pilot and Red Arrows display pilot Justin Hughes in his 2016 book The Business of Excellence. The full quote is: How you do the little things is how you do everything. You don’t choose a different behaviour just because it’s a big important job and you’re under a lot of stress. In fact, it’s quite the opposite; when you’re really under a lot of pressure, you revert to default wired-in behaviours because you have too many other things to worry about than … Continue reading How you do the little things