If an error is possible, someone will make it
“If an error is possible, someone will make it. The designer must assume that all possible errors will occur and design so as to minimize the chance of the error in the first place, or its effects once it gets made. Errors should be easy to detect, they should have minimal consequences, and, if possible, their effects should be reversible.” Donald A. Norman, The Psychology of Everyday Things, 1988. Pilot error in many cases can also be described as design error. As pilots, not designers, we should be aware of cockpit actions that are NOT easy to detect, do NOT … Continue reading If an error is possible, someone will make it