We are the grease in the cogs

Powerful four minute video by professor and pilot Sidney Dekker introduces what we find when we stop looking at accidents, and instead study highly reliable organizations. It’s resilience: the ability to accommodate change and absorb disturbances without catastrophic failure. And it’s not about reducing negatives, but rather promoting positives. The four behaviors that resilient teams practice are:

  1. Don’t take past success as a guarantee of future safety.
  2. Keep a discussion of risk alive even when everything looks safe.
  3. Bring in different and fresh perspectives. Invite doubt, stay curious and openminded.
  4. Invest in safety when others say no.

We are not error makers messing up a safe system, we are the grease in the cogs that allows the machine to keep running. Safely.


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